Login

Proceedings of the Seminar on Energy, Utilities and Industrial Gases

ISSN 2594-3626

27º Seminário de Balanços Energéticos Globais e Utilidades e 21º Produtores e Consumidores de Gases Industriais — vol. 26, num.26 (2006)

Title

GESTÃO DE CRISE: AMEAÇA À BOMBA NA UNIDADE DA AIR PRODUCTS EM GUAÍBA

CRISIS MANAGEMENT : BOMB THREAT AT AIR PRODUCTS' FACILITY IN GUAÍBA

Authorship

Santos, Ronaldo Santana

Santos, Ronaldo Santana
Santos, Ronaldo Santana

I am this author

DOI

10.5151/2594-3626-2004-14117-0023

Downloads

7 Downloads

Abstract

A reação à emergência exige resposta imediata das empresas. As conseqüências em uma situação de crise podem acarretar desde a perda da credibilidade e reputação junto à opinião pública até mesmo a descontinuidade das operações de uma organização empresarial. O objetivo desse trabalho é compartilhar a experiência da Air Products no Gerenciamento de Crise, com foco em um evento de ameaça à Bomba na Unidade de Guaíba-RS.

 

Multiple bomb threat calls were received at our Guaíba, Brazil Facility. This article shows how Air Products established and maintain the capability to manage all aspects of a serious incident involving the production, distribution and use of our products or services in situations that might impose a serious threat to the company.

Keywords

Gerenciamento; Crise; Segurança; Ameaça

Management; Crisis; Safety.

How to refer

Santos, Ronaldo Santana. GESTÃO DE CRISE: AMEAÇA À BOMBA NA UNIDADE DA AIR PRODUCTS EM GUAÍBA , p. 197-202. In: 27º Seminário de Balanços Energéticos Globais e Utilidades e 21º Produtores e Consumidores de Gases Industriais, Porto Alegre, 2006.
ISSN: 2594-3626 , DOI 10.5151/2594-3626-2004-14117-0023

Whoops, looks like something went wrong.

(1/1) ErrorException

fwrite(): write of 1826 bytes failed with errno=28 No space left on device
in StreamHandler.php line 131
at HandleExceptions->handleError(8, 'fwrite(): write of 1826 bytes failed with errno=28 No space left on device', '/var/www/webroot/ROOT/vendor/monolog/monolog/src/Monolog/Handler/StreamHandler.php', 131, array('stream' => resource, 'record' => array('message' => 'file_put_contents(): write of 322 bytes failed with errno=28 No space left on device', 'context' => array('exception' => object(ErrorException)), 'level' => 400, 'level_name' => 'ERROR', 'channel' => 'production', 'datetime' => object(DateTime), 'extra' => array(), 'formatted' => '[2025-05-31 18:22:40] production.ERROR: file_put_contents(): write of 322 bytes failed with errno=28 No space left on device {"exception":"[object] (ErrorException(code: 0): file_put_contents(): write of 322 bytes failed with errno=28 No space left on device at /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:122)[stacktrace]#0 [internal function]: Illuminate\\\\Foundation\\\\Bootstrap\\\\HandleExceptions->handleError(8, \'file_put_conten...\', \'/var/www/webroo...\', 122, Array)#1 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php(122): file_put_contents(\'/var/www/webroo...\', \'a:5:{s:6:\\"_toke...\', 2)#2 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Session/FileSessionHandler.php(83): Illuminate\\\\Filesystem\\\\Filesystem->put(\'/var/www/webroo...\', \'a:5:{s:6:\\"_toke...\', true)#3 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Session/Store.php(128): Illuminate\\\\Session\\\\FileSessionHandler->write(\'Azi8deUiwWnED0A...\', \'a:5:{s:6:\\"_toke...\')#4 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(87): Illuminate\\\\Session\\\\Store->save()#5 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(218): Illuminate\\\\Session\\\\Middleware\\\\StartSession->terminate(Object(Illuminate\\\\Http\\\\Request), Object(Illuminate\\\\Http\\\\Response))#6 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(189): Illuminate\\\\Foundation\\\\Http\\\\Kernel->terminateMiddleware(Object(Illuminate\\\\Http\\\\Request), Object(Illuminate\\\\Http\\\\Response))#7 /var/www/webroot/ROOT/public/index.php(59): Illuminate\\\\Foundation\\\\Http\\\\Kernel->terminate(Object(Illuminate\\\\Http\\\\Request), Object(Illuminate\\\\Http\\\\Response))#8 {main}"} ')))
at fwrite(resource, '[2025-05-31 18:22:40] production.ERROR: file_put_contents(): write of 322 bytes failed with errno=28 No space left on device {"exception":"[object] (ErrorException(code: 0): file_put_contents(): write of 322 bytes failed with errno=28 No space left on device at /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:122)[stacktrace]#0 [internal function]: Illuminate\\\\Foundation\\\\Bootstrap\\\\HandleExceptions->handleError(8, \'file_put_conten...\', \'/var/www/webroo...\', 122, Array)#1 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php(122): file_put_contents(\'/var/www/webroo...\', \'a:5:{s:6:\\"_toke...\', 2)#2 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Session/FileSessionHandler.php(83): Illuminate\\\\Filesystem\\\\Filesystem->put(\'/var/www/webroo...\', \'a:5:{s:6:\\"_toke...\', true)#3 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Session/Store.php(128): Illuminate\\\\Session\\\\FileSessionHandler->write(\'Azi8deUiwWnED0A...\', \'a:5:{s:6:\\"_toke...\')#4 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(87): Illuminate\\\\Session\\\\Store->save()#5 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(218): Illuminate\\\\Session\\\\Middleware\\\\StartSession->terminate(Object(Illuminate\\\\Http\\\\Request), Object(Illuminate\\\\Http\\\\Response))#6 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(189): Illuminate\\\\Foundation\\\\Http\\\\Kernel->terminateMiddleware(Object(Illuminate\\\\Http\\\\Request), Object(Illuminate\\\\Http\\\\Response))#7 /var/www/webroot/ROOT/public/index.php(59): Illuminate\\\\Foundation\\\\Http\\\\Kernel->terminate(Object(Illuminate\\\\Http\\\\Request), Object(Illuminate\\\\Http\\\\Response))#8 {main}"} ')in StreamHandler.php line 131
at StreamHandler->streamWrite(resource, array('message' => 'file_put_contents(): write of 322 bytes failed with errno=28 No space left on device', 'context' => array('exception' => object(ErrorException)), 'level' => 400, 'level_name' => 'ERROR', 'channel' => 'production', 'datetime' => object(DateTime), 'extra' => array(), 'formatted' => '[2025-05-31 18:22:40] production.ERROR: file_put_contents(): write of 322 bytes failed with errno=28 No space left on device {"exception":"[object] (ErrorException(code: 0): file_put_contents(): write of 322 bytes failed with errno=28 No space left on device at /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:122)[stacktrace]#0 [internal function]: Illuminate\\\\Foundation\\\\Bootstrap\\\\HandleExceptions->handleError(8, \'file_put_conten...\', \'/var/www/webroo...\', 122, Array)#1 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php(122): file_put_contents(\'/var/www/webroo...\', \'a:5:{s:6:\\"_toke...\', 2)#2 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Session/FileSessionHandler.php(83): Illuminate\\\\Filesystem\\\\Filesystem->put(\'/var/www/webroo...\', \'a:5:{s:6:\\"_toke...\', true)#3 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Session/Store.php(128): Illuminate\\\\Session\\\\FileSessionHandler->write(\'Azi8deUiwWnED0A...\', \'a:5:{s:6:\\"_toke...\')#4 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(87): Illuminate\\\\Session\\\\Store->save()#5 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(218): Illuminate\\\\Session\\\\Middleware\\\\StartSession->terminate(Object(Illuminate\\\\Http\\\\Request), Object(Illuminate\\\\Http\\\\Response))#6 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(189): Illuminate\\\\Foundation\\\\Http\\\\Kernel->terminateMiddleware(Object(Illuminate\\\\Http\\\\Request), Object(Illuminate\\\\Http\\\\Response))#7 /var/www/webroot/ROOT/public/index.php(59): Illuminate\\\\Foundation\\\\Http\\\\Kernel->terminate(Object(Illuminate\\\\Http\\\\Request), Object(Illuminate\\\\Http\\\\Response))#8 {main}"} '))in StreamHandler.php line 117
at StreamHandler->write(array('message' => 'file_put_contents(): write of 322 bytes failed with errno=28 No space left on device', 'context' => array('exception' => object(ErrorException)), 'level' => 400, 'level_name' => 'ERROR', 'channel' => 'production', 'datetime' => object(DateTime), 'extra' => array(), 'formatted' => '[2025-05-31 18:22:40] production.ERROR: file_put_contents(): write of 322 bytes failed with errno=28 No space left on device {"exception":"[object] (ErrorException(code: 0): file_put_contents(): write of 322 bytes failed with errno=28 No space left on device at /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:122)[stacktrace]#0 [internal function]: Illuminate\\\\Foundation\\\\Bootstrap\\\\HandleExceptions->handleError(8, \'file_put_conten...\', \'/var/www/webroo...\', 122, Array)#1 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php(122): file_put_contents(\'/var/www/webroo...\', \'a:5:{s:6:\\"_toke...\', 2)#2 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Session/FileSessionHandler.php(83): Illuminate\\\\Filesystem\\\\Filesystem->put(\'/var/www/webroo...\', \'a:5:{s:6:\\"_toke...\', true)#3 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Session/Store.php(128): Illuminate\\\\Session\\\\FileSessionHandler->write(\'Azi8deUiwWnED0A...\', \'a:5:{s:6:\\"_toke...\')#4 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(87): Illuminate\\\\Session\\\\Store->save()#5 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(218): Illuminate\\\\Session\\\\Middleware\\\\StartSession->terminate(Object(Illuminate\\\\Http\\\\Request), Object(Illuminate\\\\Http\\\\Response))#6 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(189): Illuminate\\\\Foundation\\\\Http\\\\Kernel->terminateMiddleware(Object(Illuminate\\\\Http\\\\Request), Object(Illuminate\\\\Http\\\\Response))#7 /var/www/webroot/ROOT/public/index.php(59): Illuminate\\\\Foundation\\\\Http\\\\Kernel->terminate(Object(Illuminate\\\\Http\\\\Request), Object(Illuminate\\\\Http\\\\Response))#8 {main}"} '))in AbstractProcessingHandler.php line 39
at AbstractProcessingHandler->handle(array('message' => 'file_put_contents(): write of 322 bytes failed with errno=28 No space left on device', 'context' => array('exception' => object(ErrorException)), 'level' => 400, 'level_name' => 'ERROR', 'channel' => 'production', 'datetime' => object(DateTime), 'extra' => array(), 'formatted' => '[2025-05-31 18:22:40] production.ERROR: file_put_contents(): write of 322 bytes failed with errno=28 No space left on device {"exception":"[object] (ErrorException(code: 0): file_put_contents(): write of 322 bytes failed with errno=28 No space left on device at /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:122)[stacktrace]#0 [internal function]: Illuminate\\\\Foundation\\\\Bootstrap\\\\HandleExceptions->handleError(8, \'file_put_conten...\', \'/var/www/webroo...\', 122, Array)#1 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php(122): file_put_contents(\'/var/www/webroo...\', \'a:5:{s:6:\\"_toke...\', 2)#2 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Session/FileSessionHandler.php(83): Illuminate\\\\Filesystem\\\\Filesystem->put(\'/var/www/webroo...\', \'a:5:{s:6:\\"_toke...\', true)#3 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Session/Store.php(128): Illuminate\\\\Session\\\\FileSessionHandler->write(\'Azi8deUiwWnED0A...\', \'a:5:{s:6:\\"_toke...\')#4 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(87): Illuminate\\\\Session\\\\Store->save()#5 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(218): Illuminate\\\\Session\\\\Middleware\\\\StartSession->terminate(Object(Illuminate\\\\Http\\\\Request), Object(Illuminate\\\\Http\\\\Response))#6 /var/www/webroot/ROOT/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(189): Illuminate\\\\Foundation\\\\Http\\\\Kernel->terminateMiddleware(Object(Illuminate\\\\Http\\\\Request), Object(Illuminate\\\\Http\\\\Response))#7 /var/www/webroot/ROOT/public/index.php(59): Illuminate\\\\Foundation\\\\Http\\\\Kernel->terminate(Object(Illuminate\\\\Http\\\\Request), Object(Illuminate\\\\Http\\\\Response))#8 {main}"} '))in Logger.php line 344
at Logger->addRecord(400, 'file_put_contents(): write of 322 bytes failed with errno=28 No space left on device', array('exception' => object(ErrorException)))in Logger.php line 707
at Logger->error('file_put_contents(): write of 322 bytes failed with errno=28 No space left on device', array('exception' => object(ErrorException)))in Writer.php line 203
at Writer->writeLog('error', 'file_put_contents(): write of 322 bytes failed with errno=28 No space left on device', array('exception' => object(ErrorException)))in Writer.php line 114
at Writer->error('file_put_contents(): write of 322 bytes failed with errno=28 No space left on device', array('exception' => object(ErrorException)))in Handler.php line 113
at Handler->report(object(ErrorException))in Handler.php line 100
at Handler->report(object(ErrorException))in HandleExceptions.php line 81
at HandleExceptions->handleException(object(ErrorException))